This Privacy Policy describes how Top Tier Garage (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website and submit a request for garage repair related services (the “Service”).
By using this Service, you agree to the collection and use of information in accordance with this Privacy Policy.
When you submit information through our website, we may collect:
First and last name Phone number Email address Interested service that you're requesting (if provided) We do not disclose, share, or transfer any customer data or confidential information to third parties unless required by applicable law or with the user's explicit consent.
How We Use Your Information
We use the information you provide to:
Respond to your garage repair related inquiry Contact you regarding your request for garage repair services. Provide requested support or follow-up related to your inquiry Maintain internal records for compliance, quality, and operational purposes Prevent fraud and secure the Service
Text Messaging (SMS) Communications
If you provide your phone number and opt in, you may receive transactional text messages related to your garage repair inquiry, such as:
Inquiry confirmations Appointment confirmations or reminders Document requests Application or inquiry status updates
Message frequency may vary. Message & data rates may apply. You may reply STOP to opt out at any time or HELP for assistance.
Cookies & Tracking Info
We do not use cookies, tracking technologies, or analytics tools to collect or monitor user data on our website.
Information Sharing
We do not disclose, share, or transfer any customer data or confidential information to third parties unless required by applicable law or with the user's explicit consent.
Required Non-Sharing Clause (Exact Language)
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
Data Retention
We retain your information only as long as necessary to:
Provide services you request Comply with legal and regulatory requirements Resolve disputes and enforce our policies
Data Security
We take reasonable and appropriate measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may request that we update or delete your information by contacting us using the information below.
You may also opt out of SMS communications at any time by replying STOP and HELP
Contact Us
If you have any questions about this Privacy Policy, please contact: Top Tier Garage